FAQs

Location & Services

Where are you based, and do you offer services worldwide?

I'm a digital artist and tutor located in Jordan, and I'm happy to work with clients from all over the world.

What types of illustration projects do you take on?

I have a diverse skillset and enjoy taking on a wide variety of creative challenges. To see examples of my work across different projects and clients, please visit my portfolio: https://www.alhyari.art/portfolio.

Can you list your specific digital art services?

Sure! Here's how I can help bring your ideas to life:

  • Storytelling & Concepts:

    • Narrative Digital Painting

    • Concept Art

    • Visual Development

    • Cinematic Digital Painting (Visual Storytelling)

  • Characters & Portraits:

    • Digital Portrait Painting

    • Character Design

    • Cartooning & Caricaturing

    • 'Gift a Portrait' Service

  • Books & Illustration:

    • Children's Book Illustration

    • Digital Illustration

  • Events & Education:

    • Live Digital Painting Demonstrations

    • Digital Art Workshops & Talks

    • Live Painting at Events

    • Private Digital Art Lessons

  • Commercial Use:

    • Art Licensing

Commissions

How does the commission process work, and what are the terms?

I've created a detailed guide to walk you through everything. To learn about my process, pricing guidelines, and what you can expect, please visit the “Commissions Terms & Conditions" page.

Can I see some examples of previous commissions?

Yes, for sure. My portfolio showcases a variety of commissioned projects. You may explore it here.

Limited Editions

Do you offer signed and numbered limited editions of your artwork?

Yes! If you'd like a unique, limited-edition version of a piece in my print shop, contact me at muhammad@alhyari.art, and let's discuss the details.

Prints Shop

What is your return policy for physical art prints?

I want you to be happy with your purchase! You have 15 days from the delivery date to request a full refund. Please note that you will be responsible for the return shipping costs.

Is there a guarantee on my print order?

Yes! You'll receive the item exactly as described on my website. If for any reason you're not satisfied, you'll get your money back.

Where do you ship from, and how are shipping costs calculated?

I ship from Jordan. Shipping costs depend on your location and desired shipping speed. We'll work together to find the best option, and I'll always provide you with a tracking number.

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How quickly will my print ship?

Most orders ship within 3 business days of payment clearing. If you need it even faster, contact me, and we might be able to arrange express shipping.

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How long will it take for my print to arrive after it ships?

This depends on the shipping service you choose. I'll provide a tracking number, so you can follow your artwork's journey. If you have a specific deadline, let me know, and we'll find the best way to make it happen.

Legal

Can I use your artwork for my project, blog, or website?

It depends! Let's discuss the best way to incorporate my art into your work:

  • Commercial Licensing: If you'd like to use my art for business purposes, including selling or reproducing it, please contact me to discuss licensing details and fees.

  • Personal Use: Feel free to enjoy my art in your personal space! Decorate your home, create custom greeting cards, or use it as your phone wallpaper. Just remember, selling or reproducing my work without written permission isn't allowed.

  • Featuring My Work: I'm always grateful for the support! If you'd like to feature my art on your blog, website, or social media, please include a link back to www.alhyari.art.

What should I do if I see your art being misused?

I appreciate your help in protecting my work. If you see my art being used in a way that seems inappropriate or illegal, please contact me.

Site Policies

What are the policies of Alhyari.Art?

Alhyari.Art has several policies to ensure a safe and respectful environment:

  • Privacy Policy: Outlines how your personal data is collected, used, and protected.

  • Terms of Service: Establishes rules and guidelines for using the website and services.

  • Cookie Policy: Explains how cookies and similar technologies are used to enhance the user experience.

  • Terms and Conditions for Commissions: Specifies rules and expectations when commissioning artwork.

  • Refund Policies: Details circumstances eligible for refunds and the refund process for digital products, physical products, and services.

  • Alhyari.Art is also GDPR-ready: This website complyies with the General Data Protection Regulation (GDPR).