FAQs

1. ABOUT

General - I am a fellow artist and I'm here to sneak peek at your FAQs

Hey fellow artist! I'm really glad you're here and I want you to feel at home.

If you have any question about the technical, administrative or any other aspect of the business, please reach me out. I'd like to learn from you, share my experience and discuss the difficulties and opportunities, and I'd like to hear your views about my freelance business model.

Contact me now. Let's put out forces together to educate our watchers, wow our patrons, entrtain our fans, coach our apprentices, and to conquer our empty canvases.

General - Who are you?

I'm, uh, a complicated mixture of interests and identities.

I'm a husband, a father and a proud son of Basheer al-Hyari, my personal doctor and awesome reading partner, and Nawal al-Hyari, a lifetime artist and educator.

I'm a heavy reader, an amateur photographer, an ex-pianist, a tech geek and a self-proclaimed digital marketing expert. I'm, with my kids, also a LEGO master builder! :)

My city in Jordan, as-Salt, occupies the largest share of my identity - yet it has enough love for all of its children. It's a mother. I believe that the phenomenal, collusional feelings the Saltis have for their city must be studied academically some day. Hint: could they be nostalgic or dillusional? For how many generations and to which extent can nostalgia work on a large body of people?

 

With its strong values of courage, honesty, faithfulness and justice, the Salti part of my identity plays the decisive role in my moral decisions. It also keeps dragging me away from the busy cities to their calm suburbs where I find the true inspiration at natural and humanistic levels.

Professionally, I'm a senior full-time engineer in the telecommunications field. I started my diverse, international career in March 2008 and it took me places, from Lisbon to Hangzhou, and from Tehran to Cairo. (I still haven't crossed the Atlantic!.) Now I hold the position of Technical Project Manager at Nokia where I lead a group of senior experts in the eastern region of Saudi Arabia. (Let's connect on LinkedIn.)

Before Nokia, precisely since September 1994, I took a serious approach to drawing and painting that went through its ups and downs until I decided, in 2017, to put it on the right track; hence this website.

I'm not active on social media. My clients reach me mainly through referrals and Google search. This kept me totally occupied in 2020 at least: I worked on all kinds and sizes of commissions for firms and indivsuals from Asutralia to the United States, I illustrated 3 children's books for creative clients, my 'Gift A Portrait' service jumped in an unprecedented way, I worked on buy-out projects (which I can't showcase online) with marketing firms in Saudi Arabia, Bahrain and the United Arab Emirates, I worked with a publishing house from Singapore, and I was commissioned by the world's most profitable company, Aramco, tiwce. I lost a third chance, and none of the projects involved the same team, department or agency. This makes me really proud about the journey I have taken.

My goal now is to make a complete shift into the creative field and to hit the ground running, investing all my time, energy and skills in my creative endeavours.

In this context, I'm "Muhammad at-Tayieb" al-Hyari, a freelance digital artist & illustrator based in Khobar, Saudi Arabia, and I offer my quality digital art and illustration services online across the globe for firms and individuals.

2. ART COMMISSIONS

Commissions - What are the creative services you offer?

I offer a variety of digital art & illustration services. You can find them in detail here.

My digital art & illustration services cover, but are not limited to, the list below:

  • Narrative Digital Painting Services

  • Digital Portrait Painting Services

  • Children's Book Illustration Services

  • Digital Illustration Services

  • Digital Landscape Painting Services
  • 'Gift A Portrait' Service

  • Concept Art Services

  • Visual Development Service

  • Cartooning & Caricaturing Services

  • Cinematic Digital Painting Services (Visual Storytelling)

  • Character Design Service

  • Live Digital Painting Demonstration

  • Digital Art Workshops
  • Digital Art Talks
  • Live Painting At Events
  • Private Digital Art Lessons

  • Art Licensing (Selling the Usage Rights of Digital Artworks for Commercial Use)

  • And More...

Commissions - How do I order a custom painting or illustration?

If you want to gift a custom portrait in cartoon, simple, stylized or semi-realistic style, go to the 'Gift A Portrait' service page. Check out the custom cartoon family portrait painting page. It's my best-seller.

For other types of freelance digital art commissions, please visit the price quote page and fill the no-obligation form.

 

Please give a detailed description of the artwork you want:

  • The subject matter of the commission (i.e. digital portrait, editorial illustration, visual story, commercial illustration, graphic novel, children's book illustration, storyboards, realist digital painting, etc.)

  • Preferred painting style (share the reference: character reference sheets, style references, photographic references, etc.) It will be optimum if you share a reference from Alhyari.Art Gallery, but this is not mandatory as I'm open to different aesthetic styles.

  • The mediums required (e.g. digital painting, traditional painting, copic marker and pencils drawing, etc.)

  • Size specifications (i.e. canvas size, resolution, DPI, color model, etc.)

  • Deadlines, if any (better be flexible.)

  • Themes (i.e. if the image should portray anything.)

  • Copyright expectations (i.e. Transfer of Copyright.)

  • Additional requests (i.e. digital prints, framing and mounting etc.)

 

I will send you the price quote within 2 working days.

 

If not specified, the DPI value for the digital artworks will be set to 300 for high resolution printing and the canvas size will start at 2,500 px wide. The color model will be sRGB Standard Color.

For each subject, please include pose, clothing, objects and any special characteristics to be painted. Specify eye color and hair color, as these features often do not show correctly in photos. You may wish to send reference images for clothing and objects too.

 

If any of the above is not clear, I might contact you back with some questions before sending the price quote.

Commissions - How does the children's book illustration process work?

The illustration process I follow to serve my clients works as follows. Normally I suggest starting with one pilot piece only and if things go well for both parties, we proceed together with the whole project.

1- Briefing: the process begins by asking the client for a brief description of the wanted design concept. Based on that, I propose the possible design solution and illustration style customized for the project.

 

In this phase, you have to answer some questions related to the illustration specifications and publishing matters. These questions (most of them are in the FAQ above) are important to set the timeline and the price.

 

2- Rough Thumbanils: this step includes (1) rough sketches in addition to (2) color thumbnails. This will give a complete overview about the book's shape, mood and flow.

So this step is about creating the rough storyboards, rough color design, rough compositions, and rough character sketches. You would have to choose the illustrations and concepts you deem fit and I would then enhance them further as we move on.

Important note: if the publishing house has the right to ask for modifications, its approval has to be taken at this point.

3- The actual work: here we have 3 main steps: (1) the clean outlines, (2) the basic colors, and (3) the final touches (lights, shadows, textures, details, etc).

I'll share an update after every step and do the modifications requested by you as agreed upon in the contract, making sure the final result is up to your liking with no room for dissatisfaction.

5- Delivery: after you are content with the final illustration, I then forward all the files to you in high-resolution formats and appropriate copyrights.

Commissions - I have a question about your 'Gift A Portrait' Service

The questions and answers for this service are available under the products' pages.

Custom Cartoon Portrait - FAQs.

Custom Stylish Portrait Painting - FAQs.

Custom Detail-Rich Portrait Painting - FAQs.

If you don't find the quetsion you're looking for, please feel free to contact me.

Commissions - How do you price the commissioned artworks?

My labor price is $75/hour. The time required depends on the quality and complexity of the artwork/project, and additional fees or royalties may apply based on the required license (the exclusivity rights purchased.)

So the pricing depends on the:

  • Deliverables: scope of work, how many illustrations are required, the style and complexity of the artworks (level of detail.)

  • How the artworks will be used: normally, I -as an artist- will keep the copyright of the images I do. The copyright can be purchased, however, the fees tend to be above the budget for most of the clients. The common option here is buying the usage licence which states where and how you may use the artwork. You should tell where the work will be displayed, and in which media. For example: physical print, website, social media, digital display, in stores, on merchandise, on billboards etc. You have also to specify which territories in the world and for how long you'd like to use the artworks.

For this, your detailed project descriptions are required for me to share an estimated price quickly.

I generally make a discount of 15% on the whole price after the 10th piece.

P.S. You can always add your budget when you fill the non-obligatory price quote form.

P.S. Some portrait styles are offerred with fixed prices starting at $55, here.

 

Commissions - What is the time required to complete a commission? 

The time to deliver a commission depends on the complexity of the style and the deliverables required. I can provide a pretty accurate turn around time for a project once briefed about the deliverables. The better the brief, the better the estimate.

If needed, your briefs can be shared with me under a non-disclosure-agreement (NDA.) I won't disclose or misuse your work anyway! :)

P.S. You can specify the required time to deliver a commission when you fill the non-obligatory price quote form.

Commissions - I have a problem submitting the Price Quote form!

 

If turning Javascript in your browser ON doesn’t help, then you may contact me directly at muhammad@alhyari.art.

Commissions - How can I share my reference photos?

 

If the file isn't large for email, please send it to me at: muhammad@alhyari.art.

 

You can also upload your reference files to Alhyari.Art's File Sharing Portal. You need to sign up as a member to use this service.

 

Alternatively, you may add a weblink to the reference files into the body of your price quote message.

 

Commissions - I could not upload my reference file to Alhyari.Art

 

To upload your reference files to Alhyari.Art's File Sharing Portal, you need to sign up as a member.

 

Below is a list of the files allowed and the upload size limits:

  • Documents (docx, doc, ppt, pptx, pdf, ...) files. Size limit: 25 MB.

  • Images (jpg, png, gif) files. Size limit: 25 MB.

  • Vector Art (svg) files. Size limit: 250 KB.

  • Video (avi, mpeg, mpg, mp4, mkv, webm, mov, m4v, ...) files. Size limit: 15GB or 10 minutes length max.

Alternatively, you may add a weblink to the reference files into the body of your price quote message.

 

If you still have a problem uploading your reference file(s), please email: muhammad@alhyari.art.

 

Commissions - What is the required quality of my reference photos?

 

Details and clarity are necessary for the artwork’s success.

Please select photos that are as large as possible.

Please send several photos of each subject to be drawn.

Please send a closeup of the face and a full body shot.

 

Hint: I recommend using Google’s PhotoScan application to scan and share your printed photos.

 

Commissions - Should I make a deposit?

If you approve the price quote, an invoice will be automatically created and sent to you.

Unless other terms are specified, I ask for 50% of the quote as a down payment. This term will be mentioned in the quote and in the invoice.

The down payment is non-refundable.

Commissions - What are the accepted payment methods for your digital art services and products?
 

Bascially, all payment methods are accepted.

Payment option #1: PayPal

You must have a PayPal account for this payment method.

The invoice links to a secure payment gateway. Click ‘Pay Invoice’ then ‘Buy Now’ and you will be redirected to PayPal where you can complete your purchase securely. Follow the payment steps to completion.

Payment option #2: Credit Cards (Visa, MasterCard, American Express, Discover, ...)

For clients who don't have a PayPal account, credit card payment is accepted through the website, here. The service is provided by PayPal and it does not require creating an account. The service accepts all types of credit card brands, including the major names like Visa, Mastercard, Discover and American Express.
 

This payment option is available ​in the invoices I send through the website.

I will acknowledge the payment once received and send you a receipt.

Note: it's highliy recommended to create a PayPal account for your online payments wherever PayPal is accepted. "PayPal is convenient – all your payment information is stored on your account so you don't have to enter card details every time you pay. Your financial details and transactions are encrypted and monitored to help prevent fraud and identity theft."

Payment option #3: Bank Transfer

The invoice includes my bank account details for wire transfer.

I will acknowledge the payment once received and send you a receipt.

If you prefer to pay by other means, I am open to suggestions :)

 

Commissions - In which currency should I pay for the art commission?

 

The prices of my digital art products and services are set in USD ($). You can use the currency exchanger drop down list in the shop pages to check the equavilent in your currency, and you can use your favorite search engine too.

Commissions - Can I see samples of the artwork during the progress?

 

As the artwork progresses, I normally share samples of line art, basic colors, lights and shades, background and other aspects of the artwork. The samples are accompanied by written descriptions about the steps done and those to come.

 

Commissions - Can I ask for changes or modifications during the progress?

Yes, you may suggest changes to the artwork after reviewing both the line art sample and the color sample. Normally, no changes are required after these steps, but modifying colors is typical at this stage. Backgrounds can be changed, as well, but any adjustments that are extensive and/or not aligned with the initial description upon which the quote was made may require additional charges.

 

However, this is rare. Don’t worry! :)

 

Commissions - How do I pay the balance to get the final commissioned artwork?

Once you are satisfied with the artwork and you don’t need further modifications, the artwork is considered accepted and ready to be converted into a print-ready form.

 

At this stage I will send another invoice for the due payment. I will release the final artwork after the balance is paid.

 

Commissions - How do I get the finished commissioned artwork?

After acknowledging your balance payment, I will send you the final print-ready file in PSD and PDF formats. More formats can be provided if requested and available.

 

If it is small enough, the file will be sent to you by email as an attachment, but if it is too large for that, I will send you a link to download it.

 

Commissions - Can you deliver a printed copy of the commissioned artwork to me?

 

Normally I deliver a print-ready files that my customers print locally in their locations.

 

However, I can support providing your print through a private link I create under Alhyari.Art prints shop where you can see the product variations and prices. Note that after I create the link, the process is completely managed by third-party printing company. They’ll take care of the ordering, printing, packaging, shipping and payment processing.

 

General information on print ordering through Alhyari.Art shop:

 

  • You will be able to order the artwork as a print on a variety of materials including canvas, poster, metal, acrylic and more.

  • Every product goes through quality control and the responsible company makes sure it looks good before shipping it for you.

  • The service is available on Desktop, Tablet and Mobile Devices.

  • The service can be used worldwide. The printed goods can be ordered and delivered in the United States, Europe, Canada, South & Central America, Asia, Middle East, North & South Africa, Australia and New Zealand.

  • Orders are usually shipped out within 3 business days and arrive within 12 (faster in most cases!).

  • Some products may be unavailable in the country you visit the site from, and some cannot be provided since due to having different aspect ratio than the artwork chosen.

 

Commissions - Terms and Conditions

 

The legal terms and conditions which apply for the art commissions requested through Alhyari.Art are under the Commissions- Terms & Conditions page.

3. PRINT-ON-DEMAND ART SHOP & DIGITAL ART LICENSING

Purchasing Art Prints - How can I buy an art print from Alhyari.Art shop?

Prints of selected art works are available under the Art Shop section.

Click this link for a step-by-step video tutorial on how to purchase prints from the art shop.

Purchasing Art Prints - How long it takes to deliver the prints I buy from the art shop?

 

I am not involved in the manufacturing or shipment process. Orders are usually shipped out within 3 business days and arrive within 12 (faster in most cases!).

 

Limited Editions - Do you offer signed and numbered editions of the listed shop items?

 

Yes, if you are interested in a private print of any listed work, signed and numbered by me, please send an email to muhammad@alhyari.art and I'll guide you through the process.

 

Return and Refund:

 

After receiving the item, you can contact me within 15 days to retrieve your money back. The buyer pays the costs of the shipping: send & return.

 

Guarantee: Get the item you ordered or get your money back.

 

Shipping Info:

Please note in this case the shipment will be from Saudi Arabia or Jordan and the shipping cost will be calculated accordingly. The shipping company/service chosen by the buyer determines the cost too.

Domestic handling time:

 

I usually ship within 3 business days of receiving the cleared payment.

Delivery time estimated:

 

This depends on the shipping service you choose. However, a tracking number will be shared once the item is shipped.

 

Commercial Use - Can I use the downloadable digital photos I buy commercially?

 

This depends on the license you choose.

1. Standard License

 

Personal Use: YES
Commercial Use: NO
Editorial Use: NO
Number of Uses: 1

 

2. Extended License

 

Personal Use: YES
Commercial Use: YES
Editorial Use: YES
Number of Uses:
<You can specify the number upon purchasing.>

 

The license (in PDF format) with full legal terms will be provided on purchase for any of the options chosen.

 

Purchasing Source Files - I want to buy the original PSD file of one of your artworks, can I?

 

You can buy original PSD files of some of my artworks for your personal use from my Gumroad page: https://gumroad.com/alhyari.

The layers that are normally included are: background, line work, basic colors, lights and shadows, corrective & stylistic add-ons, and twists that include liquify, curves, blur, overlay, vignette and noise touch-ups.

Purchasing Art Prints & Source Files - What are the accepted payment methods on checkout?
 

Bascially, all payment methods are accepted. I just need to integrate credit card payment to the checkout page - and I'm working on it! :)

Payment option #1: PayPal

You must have a PayPal account for this payment method.

This payment option is available on checkout when you but any cart prodcut on the websie (Gift A Portrait items, Art Prints, and Digital Art Files).

Once you click to proceed, you will be redirected to PayPal.

After the payment is done, you will be redirected to the Thank You page on the website.

Payment option #2: Credit Cards (Visa, MasterCard, American Express, Discover, ...)

If you create a PayPal account, you can actually pay using your credit card.

However, for clients who don't have a PayPal account, credit card payment is accepted through the website, here. The portal accepts all types of credit card brands, including the major names like Visa, Mastercard, Discover and American Express.

If you go with this option, please select Manual Payment, finish with the checkout process, pay through the credit card payment page, then send me an email at: muhammad@alhyari.art to inform that the payment has been done.

I will acknowledge the payment once received and send you a receipt.

Remember.. this is temporary until I add credit card to the checkout page. Sorry for the inconvenience! :)

Note: it's highliy recommended to create a PayPal account for your online payments wherever PayPal is accepted. "PayPal is convenient – all your payment information is stored on your account so you don't have to enter card details every time you pay. Your financial details and transactions are encrypted and monitored to help prevent fraud and identity theft."

Payment option #3: Bank Transfer

This payment option is available on checkout when you but any cart prodcut on the websie (Gift A Portrait items, Art Prints, and Digital Art Files).

If you go with this option, please select Manual Payment, proceed with the checkout, then send me an email at: muhammad@alhyari.art for bank account details.

Once you submit the order, send me an email and I'll share my bank account details for money transfer.

I will acknowledge the payment once received and send you a receipt.

If you prefer to pay by other means, I am open to suggestions :)

 

Purchasing Art Prints - Can I buy your art prints & merchandise from Society6 or other online shops?

 

Yes, you can buy art prints made by me from the below online art shops. They offer a diverse variety of prints and merchandise and if you're lucky, you might find them on discount.

Society6: https://society6.com/alhyari-art

Fine Art America: https://fineartamerica.com/profiles/mohdaltayieb-alhyari

ArtStation: https://www.artstation.com/alhyari/prints

4. MEMBERSHIP

Membership - Information for Site Members

 

General Info

After signing up, members can log in and out using the login button in the Blog page.

Member Settings

Once logged in, each member has a "My Account" page where they can add their personal details. This page from the site's menu and Google's search results. Be sure to save it to your favourites if you are a member of Alhyari.Art website.

5. LEGAL

Legal - Permissions and Licensing

 

Artwork Licensing

To license any of my artworks for commercial use, please contact me using the quote form and I'll create a link for you through the Art Licensing page.

 

Personal Use

Personal use of my artwork is fine. It is just not allowed to sell my art or claim it without written approval.

 

Featuring

When featuring my artworks on your blog or website, please post them with a link to alhyari.art.

 

Art Theft

I'll be very thankful if you contact me upon finding my artwork being used in a way that you suspect breaches the copyright or is illegal.

 

Legal - Privacy Policies

 

Alhyari.Art Privacy Policy

 

Alhyari.Art Terms of Service

 

Alhyari.Art Cookie Policy

Alhyari.Art Commissions- Terms & Conditions
 
Alhyari.Art Commissions- Refund Policy

Alhyari.Art is GDPR-ready.

 
 
 

Accepted payment methods:

PayPal - Accepted Payment Method by Alhyari Art
Accepted Credit Card Payment Methods of Alhyari Art

"Muhammad at-Tayieb" al-Hyari | Freelance Digital Artist & Children's Book Illustrator | Khobar, Sharqiyah, Saudi Arabia

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